by KHOU.com staff
Spec’s informed customers Friday that its network was hacked, exposing the information of thousands of customers and employees.
The theft affected transactions at: 34 smaller neighborhood stores in the Greater Houston area, College Station, Corpus Christi and El Paso; Copperfield Liquors; JJ’s Liquors; Cowtown Discount Liquors; Restaurant & Bar Supply; The Beverage Shoppe, Warehouse Liquors (in Corpus Christi), Richard’s Fine Wine & Spirits; and some small Spec’s Liquor Stores in the Greater Houston area.
The attack did not impact the Spec’s Superstore in Houston or the company’s other major stores around Texas.
It appears Spec’s was first hacked on October 31, 2012 and the attack may have continued through March 20, 2014, at the latest. The company says it impacted less than five percent of its total transactions.
The Texas-based liquor and fine foods company said it is working closely with the United States Secret Service and with one of the nation’s leading cyber security firms and is taking a series of proactive steps to strengthen its network.
“At Spec’s, we view our customers and our employees as part of our family and we are deeply distressed by this crime against the whole Spec’s family,” said owners John and Lindy Rydman. “We are so sorry for the worry and inconvenience we know this will cause those whose data may have been stolen. We are committed to protecting our customers and employees, strengthening our systems against any future attacks, and fully assisting with an active criminal investigation by the United States Secret Service.”
Spec’s is offering a year of free fraud resolution services to those customers and employees who may have been affected.
Customers who think they may have been affected, should keep an eye on their bank accounts to watch for unauthorized transactions.
A special hotline has been set up at 1-855-731-6017.